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Privacy Policy of playgen.io

Last Updated: 1st April 2024

playgen.io is operated by R. N. Studio LTD, a gaming studio based in the UK with license number 15288797 and having its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WCH 9Q. R. N. Studio LTD (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains our data collection, usage, and disclosure practices for playgen.io, which offers a gaming platform embedded on third-party websites and accessible to two types of users: players and administrators (“Admins”). This policy also outlines users' rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Scope of this Privacy Policy

This policy applies to:

  • Players: Individuals who play games embedded by our customers on third-party websites.
  • Admins: Authorized users who access our Content Management System (CMS) to create, modify, and analyze game content and performance.

2. Information We Collect and Purposes of Collection

A. For Players

We do not collect personal or identifying information from players. Our data collection is limited to non-identifiable metrics directly related to gameplay, intended for analysis and game improvement purposes only.

Data collected from players includes:

  • Interaction Metrics: Data regarding game completions, in-game actions (such as pressing the Mute button), and scores.
  • Unique Identifier: We generate a unique, anonymous identifier stored locally on the player's device to track game interactions without capturing personal data.

B. For Admins

Admins create accounts to access playgen.io’s CMS. The following information may be collected from Admins:

  • Account Information: Username, password, and other necessary information for authentication.
  • Usage Data: Data about interactions within the CMS, including content creation activities and access to analytics.

3. Optional Cross-Platform Unique ID

Customers have the option to enable a feature where they may send us a unique identifier (“uniqueId”) and a pseudonymized username. This uniqueId, transmitted via secure post message, is a hashed, non-identifiable string that links to the customer's own user mechanism for cross-platform support. This uniqueId should not contain any PII (Personal Identifiable Information), such as emails or phone numbers, and we expressly request that customers avoid sending real user IDs, using hashed or anonymized data instead.

This uniqueId is used solely to enable cross-platform functionality and maintain linkage to the customer’s user system without tracking personal information.

4. Legal Basis and Purpose for Processing Information

Our legal basis for processing data is as follows:

  • Legitimate Interest: We process non-identifiable gameplay data to support our customers in understanding game performance.
  • Consent: Admins provide consent by registering an account and accessing the CMS.
  • Compliance with Legal Obligations: We may process information as required by applicable laws.

5. Data Retention

We retain collected data for as long as necessary to fulfill the purposes outlined in this policy:

  • Player Data: Retained as long as the game is embedded on a third-party website. Once the game is removed, all associated gameplay data collection ceases.
  • Admin Data: Retained as long as the Admin account is active or as required for legitimate business purposes.

6. Data Security

We use appropriate technical, administrative, and physical security measures to protect all data collected against unauthorized access, alteration, disclosure, or destruction. While we strive to implement robust security practices, no system can be entirely secure. Users acknowledge the inherent risks associated with internet-based data transmission.

7. Data Sharing and Disclosure

playgen.io does not share, sell, or disclose personal data to third parties except as follows:

  • Service Providers: We may engage trusted third-party service providers to support our platform’s operations, who are contractually bound to protect your data.
  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

8. International Data Transfers and GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant privacy regulations. For users located in the European Union or European Economic Area, this includes:

  • Right to Access: Admins have the right to request access to their data and obtain information regarding its processing.
  • Right to Rectification: Admins may request the correction of inaccurate or incomplete information.
  • Right to Erasure: Admins may request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Data Portability: Admins have the right to request a copy of their data in a commonly used format.
  • Right to Restrict Processing: Admins may restrict processing of their data under certain conditions.
  • Right to Object: Admins may object to data processing for specific reasons.

To exercise any of these rights, please contact us at support@playgen.io. We may request verification of identity before processing such requests.

9. Children's Privacy

Our platform is intended for users thirteen years of age and older. We do not knowingly collect or solicit information from individuals under thirteen. If we become aware of information collected from a child under thirteen, we will take appropriate steps to delete that information.

10. CCPA Compliance and U.S. Privacy Rights

For users residing in the United States, including California residents, Playgen.io complies with the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy regulations. Under the CCPA, California residents have the following rights:

  • Right to Know: California residents may request information about the categories and specific pieces of personal data we have collected, the purpose for collecting this data, and any third parties with whom we share this information.
  • Right to Delete: California residents have the right to request the deletion of their personal data, subject to certain exceptions as outlined by the CCPA.
  • Right to Opt-Out: Playgen.io does not sell personal information. However, California residents have the right to direct companies that do sell personal information to stop doing so.
  • Non-Discrimination: Playgen.io will not discriminate against users for exercising their rights under the CCPA.

To make a request related to CCPA or other U.S. privacy rights, please contact us at support@playgen.io. Verification of your identity may be required to process these requests.

11. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will update the “Last Updated” date and notify users as required by law. Continued use of our services after such updates constitutes acceptance of the modified policy.

12. Contact Us

For inquiries or concerns regarding this Privacy Policy or our data practices, please contact:

R. N. Studio LTD
71-75 Shelton Street, Covent Garden, London, United Kingdom, WCH 9Q
License Number: 15288797
support@playgen.io